Shipping & Delivery
Our Shipping Partner
We will be using DHL for West Malaysia and NinjaVan (Air Freight) for Singapore.
Shipping Rate
Our shipping rates are calculated based on postcode, kindly key in your postcode during checkout for accurate shipping charges.
Shipping Charges as below
*charges do not apply to any promotion.
*cart value will be taken as the value to determine shipping charges.
Most Areas across West Malaysia
| Cart Value | No. of Bag(s) | Shipping Charges |
| RM28 & below | 3 & below | RM8 |
| RM28.01 – RM49.00 | 4 – 7 | RM5 |
| RM49.01 – RM69.99 | 8 – 9 | RM3 |
| RM70 & above | 10 & above | Free Shipping |
Certain Postcode Area*
| Cart Value | No. of Bag(s) | Shipping Charges |
| RM7 | 1 | RM14 |
| RM7.01 – RM21.00 | 2 – 3 | RM12 |
| RM21.01 – RM35.00 | 4 – 5 | RM10 |
| RM35.01 – RM63.00 | 6 – 9 | RM8 |
| RM63.01 – RM105.00 | 10 – 15 | RM6 |
| RM105.01 – RM209.99 | 16 – 29 | RM4 |
| RM210.00 & above | 30 & above | Free Shipping |
*We are not able to list down a specific list of postcode, but these are mostly outskirt areas.
Free Shipping
- Most areas within West Malaysia – For purchases of RM70.00 and above, we will cover the shipping fees for you.
- Other secluded areas in West Malaysia – For purchases of RM210.00 and above, we will cover the shipping fees for you.
** to find out if your area is entitled to free shipping, go to the cart, simply add a total cart value or RM70 then key in your postcode, and our system will auto determine based on your postcode.
Self Pickup
Self Pickup is only available in front of Maybank Taman Segar next to Leisure Mall, Cheras.
If you selected this option, we will contact you to schedule a pickup time.
Shipping Area
Currently, we only provide delivery options within West Malaysia and Singapore.
Shipping Time
| Areas | Lead Time |
| Klang Valley | 2 – 3 days |
| West Malaysia | 2 – 5 days |
| Singapore | 5 – 7 days |
* Lead time is just an estimate. During peak season, it would take slightly longer than usual to deliver.
** not inclusive of Public Holidays and Weekends.
** Address is very sensitive, if a wrong address is provided, additional time is required to reschedule the delivery.
We will update you with tracking information via email and Whatsapp after we have shipped out your order.
Processing Time
We process your order within 24 hours.
Orders will be processed once payment has been received in full.
Estimated Delivery Dates
Estimated delivery dates are highlighted during order placement.
Please note that the date highlighted is an estimate only, we will try our best to fulfill your order as soon as possible.
Singapore - Box Information
3 sizes of box to choose from
| Box Size | Est. Measurement | Maximum Capacity | Shipping Charges |
| Small | 40 cm x 30 cm x 10 cm | up to 6 bags | RM35.00 |
| Medium | 40 cm x 30 cm x 15 cm | up to 12 bags | RM45.00 |
| Large | 40 cm x 30 cm x 20 cm | up to 17 bags | RM55.00 |