Select Page

Shipping & Delivery

Our Shipping Partner

We will be using NinjaVan for all of our deliveries.

Shipping Rate (Malaysia)

Shipping Charges as below
*charges do not apply to any promotion.
*cart value will be taken as the value to determine shipping charges.

West Malaysia

Cart Value No. of Bag(s) Shipping Charges
RM49.49 & below 4 & below RM8
RM49.50 – RM115.99 5 – 11 RM5
RM115 & above 12 & above Free Shipping

 

East Malaysia

Cart Value No. of Bag(s) Shipping Charges
RM59.40 & below 6 & below RM37
RM59.41 – RM89.10 7 – 9 RM52
RM89.11 – RM118.80 10 – 12 RM46
RM118.81 – RM228.00 13 – 24 RM79
Free Shipping
  1. West Malaysia – For purchases of RM90.00 and above, we will cover the shipping fees for you.
Shipping Area

Currently, we only provide delivery options within West Malaysia only.

East Malaysia will be available soon.

Shipping Time
Areas Lead Time
Klang Valley 1 – 3 days
West Malaysia 2 – 4 days
East Malaysia 5 – 7 days

* Lead time is just an estimate. During peak season, it would take slightly longer than usual to deliver.

** not inclusive of Public Holidays and Weekends.

** Address is very sensitive, if a wrong address is provided, additional time is required to reschedule the delivery.

We will update you with tracking information via email and Whatsapp after we have shipped out your order.

Processing Time

We process your order within 24 hours.

Orders will be processed once payment has been received in full.

Estimated Delivery Dates

Estimated delivery dates are highlighted during order placement.

Please note that the date highlighted is an estimate only, we will try our best to fulfill your order as soon as possible.

RM115 and above for Free Shipping!

Create an account to collect points and redeem a free product

Click on the menu and select signup/log in to create account

Redeem the free product during checkout

You have Successfully Subscribed!

Chat in Whatsapp
1
Need Help? WhatsApp us
Hi there! Welcome to Truly Gourmet
How can we help you?

P/s : this Whatsapp is managed by a few Truly Gourmet staff. We will attend to you soonest possible.