Shipping & Delivery

Our Shipping Partner

We will be using J&T Express and DHL as our delivery partner.

We will determine which delivery company to use that would suit best for our beloved customer!

Shipping Rate
Shipping Charges as below
*charges do not apply to any promotion.
*cart value will be taken as the value to determine shipping charges.

Klang Valley

Cart ValueNo. of Bag(s)Shipping Charges
RM28 & below3 & belowRM8
RM28.01 – RM49.004 – 7RM5
RM49.01 – RM69.998 – 9RM3
RM70 & above10 & aboveFree Shipping

*Kuala Lumpur, Selangor & Putrajaya


The Other States in West Malaysia


Cart ValueNo. of Bag(s)Shipping Charges
RM7.01 – RM21.002 – 3RM12
RM21.01 – RM35.004 – 5RM10
RM35.01 – RM63.006 – 9RM8
RM63.01 – RM105.0010 – 15RM6
RM105.01 – RM209.9916 – 29RM4
RM210.00 & above30 & aboveFree Shipping

*Johor, Kedah, Kelantan, Malacca (Melaka), Negeri Sembilan, Pahang, Penang (Pulau Pinang), Perak, Perlis, & Terengganu.

Free Shipping
  1. Klang Valley – For purchases of RM70.00 and above, we will cover the shipping fees for you.
  2. Other states within West Malaysia – For purchases of RM210.00 and above, we will cover the shipping fees for you.
Self Pickup

Self Pickup is only available in front of Maybank Taman Segar next to Leisure Mall, Cheras.

If you selected this option, we will contact you to schedule a pickup time.

Shipping Area

Currently, we only provide delivery options within West Malaysia.

Shipping Time

Delivery might take up to 3 – 5 working days (not inclusive of Public Holidays and Weekends).

Processing Time

Your order will be process and ship out within 48 hours.

If we happen to have insufficient stock, we will contact you and you will be given the option to request for a full refund or to be listed on the waiting list for the next production batch.

How do we calculate our Shipping Rate

Our shipping charges are calculated based on volumetric weight, as they take up a lot of space.

We will be standardizing our shipping boxes, hence the volumetric weight is fixed. 

Information on the shipping boxes will be updated here soon.

Chat in Whatsapp
Hey, can you assist me?
Hi there!
Welcome to Truly Gourmet
How can we help you?